Kia ora.

00My Tenancy

Your property and tenancy details, at a glance.

Your tenancy right now

What the Residential Tenancies Act means for you at this point in your tenancy — and one tap to tell us where you stand. Nothing is binding until we confirm it with you in writing.

01Need something?

A question, or giving notice — it goes straight to the right person on our team, and you can track it below from the moment you press send. Changing who's on the tenancy? Use Change of Tenant. Repairs go through Emergency & Maintenance.

Change of Tenant

Adding, replacing, or transferring who's on the tenancy agreement — start it here and follow it through to done.

Emergency & Maintenance

Repairs and maintenance are tracked in Keyhook, your dedicated maintenance hub.

Lodge and track every repair, and message your contractor directly, in Keyhook.

02Your requests

Everything you've sent us, with live status — same record our team works from. Change of Tenant has its own progress tracker above; maintenance & repairs are tracked in Keyhook.

03Work at your home

Every repair job, tracked live — the same record our contractors work from. It moves here the moment they move.

04Notices & inspections

Formal notices from us — inspection times, entry notices, and anything official. Each one also arrives by email.

05Messages

A direct line to your property manager. We reply during business hours, usually same-day.

06Healthy Homes compliance

Our team's most recent walkthrough assessment against the Healthy Homes Standards.

07Your tenancy milestones

The steps we're working through for your tenancy — updated the moment our team completes one.