Renting, made refreshingly easy.
Browse available homes, apply online, pay rent and report maintenance — all in one place. We're responsive, fair, and we keep your home warm, dry and compliant.
Everything you need as a tenant
Browse available homes
See our current listings with photos, details and weekly rent — updated regularly.
Apply online
A simple, secure online application — no paper forms, no hassle.
Powered by KeyhookFast maintenance
Report issues with photos in seconds and track progress through to completion.
Tenant portal
Pay rent, view your tenancy and access documents anytime, from your phone.
Healthy, compliant homes
Every property meets Healthy Homes standards — warm, dry and safe.
Responsive support
Real people who reply quickly and treat you with respect throughout your tenancy.
From first viewing to moving in
Find a home
Browse our available rentals and book a viewing for the ones you love.
Apply online
Submit a secure online application — quick to complete and easy to track.
Get approved
We'll be in touch promptly, then sort the tenancy agreement and bond.
Move in & settle
Pick up the keys and manage everything — rent, maintenance, documents — from your portal.
Tenant FAQs
How do I apply for a property?
Enquire on any listing on our properties page and we'll invite you to a viewing, then you can apply online. Have ID, proof of income and references ready to move fast — good Wellington rentals don't wait.
How do I pay rent?
Rent is paid weekly by automatic transfer, and every payment is visible in your tenant portal — clear records available to you anytime.
How do I report a maintenance issue?
Log it with photos in your Keyhook tenant portal — it's tracked and actioned straight away. For anything else, use our contact form, and for genuine emergencies call us on +64 4 280 1711.
Can I have pets?
It depends on the property and the owner. Tell us about your pet when you apply — a good pet résumé (references from previous landlords, vaccination records) genuinely helps your application.
How do routine inspections work?
You'll always get proper written notice as required by the Residential Tenancies Act. Inspections are quick, respectful, and focused on keeping the property healthy and safe — they're not white-glove tests.
I need to extend my lease or change a flatmate — what do I do?
Just tell us through the tenant contact form — lease extensions, change of tenant, key collection and general questions all go through there and we'll come back to you directly.
What are my rights as a tenant?
You're protected under the Residential Tenancies Act, and every home we manage meets Healthy Homes standards. We're always happy to talk through anything about your tenancy.
Looking for your next home?
Browse our available Wellington rentals and apply online today.